Privacy Policy
Last updated: March 15, 2025
Introduction
At silenoravuthax (operated through silenoravuthax.sbs), we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and safeguard your data when you interact with our self-development platform focused on work-life balance.
This policy applies to all users of our services, including visitors to our website, participants in our programs, and subscribers to our communications. By using our services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Register for our learning programs or workshops
- Subscribe to our newsletter or communications
- Contact us through our inquiry forms
- Participate in surveys or feedback sessions
- Create an account on our platform
This may include your name, email address, phone number, postal address, professional background, and learning preferences.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, and browsing patterns. This helps us understand how our platform is used and improve user experience.
How We Use Your Information
We use your personal information for legitimate business purposes, including:
- Providing access to our work-life balance programs and resources
- Communicating about upcoming workshops and learning opportunities
- Personalizing your learning experience based on your preferences
- Processing registrations and managing your account
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to improve our services
- Sending educational content and updates about our programs
We do not use your information for automated decision-making that would significantly affect you without human oversight.
Data Sharing and Disclosure
We maintain strict controls over your personal information and only share it in specific circumstances:
Service Providers
We work with trusted third-party service providers who help us deliver our programs, including email marketing platforms, payment processors, and learning management systems. These providers are contractually bound to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information when required by Australian law, court orders, or regulatory authorities, or when necessary to protect our rights, property, or the safety of our users.
Your Rights Under Australian Privacy Law
Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information:
Access Rights
You can request access to the personal information we hold about you, including details about how we've used or disclosed it.
Correction Rights
You can ask us to correct personal information that is inaccurate, out-of-date, incomplete, or misleading.
Erasure Rights
In certain circumstances, you can request deletion of your personal information, though some information may need to be retained for legal purposes.
Opt-out Rights
You can unsubscribe from our marketing communications at any time using the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, contact our privacy officer at the details provided below. We will respond to your request within 30 days and may require verification of your identity.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls limiting who can view your information
- Secure hosting with reputable Australian data centers
- Staff training on privacy and security practices
- Incident response procedures for any security concerns
While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We encourage you to also take steps to protect your personal information, such as using strong passwords and keeping your account details confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Retention Periods
- Account information: Retained while your account is active and for 3 years after closure
- Program participation records: Kept for 7 years for educational compliance purposes
- Marketing communications data: Retained until you unsubscribe or request deletion
- Financial records: Maintained for 7 years as required by Australian taxation law
- Technical logs: Automatically deleted after 12 months
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
Types of Cookies We Use
- Essential cookies for website functionality and security
- Analytics cookies to understand user behavior and improve our services
- Preference cookies to remember your settings and choices
- Marketing cookies to deliver relevant content (with your consent)
You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "last updated" date at the top of this policy indicates when the most recent changes were made.
International Data Transfers
While we primarily store and process data within Australia, some of our service providers may be located overseas, including in the United States and European Union. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Contractual protections requiring equivalent privacy standards
- Working only with providers in countries with adequate privacy protections
- Regular audits of our international service providers
- Encryption of data during transfer and storage
Contact Our Privacy Officer
If you have questions about this privacy policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact our Privacy Officer:
Address: 38 Hope St, South
Brisbane QLD 4101, Australia
Phone: +61 418 963 796
Email: privacy@silenoravuthax.sbs
If you're not satisfied with our response to your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.